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Money-Back Guarantee

Money-Back Guarantee

We guarantee that the whiteness of your teeth will improve by a minimum of 2 shades after using our teeth whitening products.

In the unlikely case that this is not your experience with COCOLAB products, please refer to the information below:

To qualify for our money back guarantee simply follow these instructions:

  1. Take a photo of your teeth before using our teeth whitening products
  2. Take a photo of your teeth after completing the whitening treatment, as well as a photo of the used product
  3. Send an email to our Client Experience team (hello@cocolabsmile.com) with all these photos.

Once you have submitted this information your request will be dealt with within 3 days.

Don’t forget to submit your request within 30 days of receiving your product or products. Make sure your photos show a valid date and time.

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